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Brand Mentions

How the best banks optimize branch hours with predictive analytics – BAI Banking Strategies

“Every bank needs to continuously evaluate and adjust their open hours. Do you know the pitfalls of the traditional approaches for tweaking branch hours?”

How branch customer and employee analytics can drive enhanced profitability – BAI Banking Strategies

“Branch customer and employee analytics builds the foundation for process improvements to enhance revenue, improve the efficiency assumptions of your staffing, and understand how to optimize the impact of branch network changes.”

What really counts: How observing bank branches optimizes staffing beyond the numbers – BAI Banking Strategies

“Banks—so much built around numerical precision—often hew to a business equation that looks like this: X transactions = Y branch staff. Elementary algebra, right? Or is it really that simple?”

A staff to fly your best colors – BAI Banking Strategies

“Branch locations are closing and footprints shrinking, but branches continue to play an important part of customer experience.”

Kiran Analytics is ranked #14 among San Diego’s Top Technology Solution Providers in 2017 – San Diego Business Journal

“Significant growth of retail banking customer base and innovative new solutions drive growth in local engineering and professional staff.”

 

The Four Corners of the Universe for Universal Banker – BAI Banking Strategies

“Applying analytics in a staffing model allows you to set target service levels up front. Regular measurement against these targets will indicate whether you have a successful distribution.”

 

Proactive Contact Management – Banking CIO Outlook

“First Tennessee Bank decided to automate the staff planning process… The implementation enabled the bank to shrink network operating hours by 11 percent and to decrease 80 percent of retail staff overtime.”

 

Kiran’s Data Analytics Can Translate to Money in the Banks – San Diego Business Journal

“A branch that is overstaffed means the bank is wasting funds; too few employees and customers are impacted as service suffers.”

 

Interview with Wells Fargo on Effective Distribution Strategies – The Financial Brand

“The work that we do with our advanced analytics platform helps us build workforce optimization models that address efficiency while providing a great experience for the customer.”

 

Three Steps to Staffing Today’s Branch – ABA Bank Marketing

“Predictive analytics will be a continuing part of this story. Continually fine tuning staffing levels, branch roles, performance expectations, and incentives as consumer preferences evolve will be important to maintaining the productivity of branches.”

 

Managing Talent in a Digital Age – McKinsey article

“Working with Kiran Analytics, the company identified the qualities that characterize engaged, high-performing employees in client-facing positions and then screened for those attributes in new candidates. By the end of the program’s first year, the retention of tellers and personal bankers rose by 15 and 12 percent, respectively.”

 

Predictive Analytics for Hiring – Predictive Analytics Times

“Wells Fargo uses predictive analytics to hire employees better able to meet its performance requirements and fit into its corporate culture.”