Workforce Optimization Solutions for Retail Banking
An epic shift is taking place in the retail banking industry. Those executives in charge of retail banks have a more difficult task than just speculating about the future as they move forward to redesign their primary sales channel – the branch network. They must:
- meet growth and profit goals
- deal with regulation and compliance oversight
- and deliver against customer service expectations.
In order to meet their top challenges, leaders of retail bank transformations need new solutions that enable accuracy and speed in critical decision-making processes related to the branch network.
Workforce Optimization (WFO) and Talent Acquisition Solutions employing predictive analytics provide a new, more accurate, and faster means to look ahead and see the path toward successful branch transformation. Top banks are gaining a competitive advantage on the way to building their branch network of the future by using these applications today to tackle critical business processes such as capacity planning, talent acquisition and resource allocation.
Kiran Analytics provides solutions driven by predictive analytics to increase sales and service effectiveness while reducing operational costs.
Contact Kiran today and find out how you can hire better people faster and optimize your retail bank’s workforce.