What if you could predict which candidates are likely to increase your sales and service effectiveness by 50 percent?
What if you could improve time to fill by 40 percent?
Kiran can help your retail bank.
For a bank that hires 2,500 customer facing branch staff annually, combined savings from increasing quality of hire and recruiting speed can easily exceed $2.5 million per year.
Talent Acquisition Challenges of Retail Banks
Talent acquisition has come under intense scrutiny in recent years, especially for customer facing jobs, as retail banks transform their branch design, sales and service strategy, and operate profitable branch networks. Reasons include:
- Increasing number of job seekers
- Competition for top talent
- Changing experience and skills required for positions such as universal banker
- Escalating costs of recruiting and retaining talent
For retail bank branch jobs, such as personal bankers, universal banker, tellers, and customer service reps; talent acquisition is quite different:
- Turnover rate for customer facing positions is higher
- Time needed to fill the positions is shorter
- Number of applicants to hires is greater
- Requisition to recruiter ratio is higher
Typically, Applicant Tracking Systems (ATS) and pre-screening assessments deployed as horizontal HR solutions across all business units of a financial services enterprise fall short in addressing the unique requirements of retail banks.
Best-in-class Talent Acquisition Solutions for Retail Banks
Best-in-class recruiting solutions for retail banks must be able to:
- Increase sales and service effectiveness
- Improve retention for entry level positions especially within 6-12 months of hire
- Increase speed of hire
- Improve recruiting operational efficiency
- Increase job satisfaction through work style and tolerance assessments
- Increase job seeker experience
- Minimize EEOC risk (Equal Employment Opportunity Commission) by processing each and every application in a fair and consistent manner
- Ensure culture fit
- Seamlessly integrate with ATS solutions
The ROI is huge for solutions that are able to help retail banks improve quality of hire in branches.
Contact Kiran today and learn how you can achieve a significant ROI with Kiran’s talent acquisition solutions.