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 Retention in Post Secondary Education

The Impact of Service Delivery on Student Retention

 

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Student Retention Insights

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Student Satisfaction Surveys and Analysis

The Problem:

The client has not developed a deep understanding of the factors that impact student satisfaction--from the student's perspective.  Often, student satisfaction surveys have been conducted, but they don't provide reliable, accurate and actionable information.  

The Solution:

A Student Satisfaction Survey is the primary tool for gaining insight into the factors that influence the decisions of your students. Properly developed and deployed, a student satisfaction survey goes well beyond simply giving you summary information about high-level student impressions. 

The professional surveys and analysis from Kiran Analytics will provide your organization with:

  • Specific, Actionable Information to Drive Student Retention
  • Statistically Valid Information for Making Business Decisions
  • Measurement of Quarter Over Quarter (or Year Over Year) Internal Progress
  • Breakout Data on Specific Categories of Students
  • The Information You Need to Stay Competitive!

 

Three Most Important Aspects of Deploying a Student Satisfaction Survey

  • Design your survey to provide actionable information, instead of "feel good" feedback.
  • Monitor the responses to ensure statistically significant results across the entire student population and for specific types of students.
  • Rigorously evaluating the analysis to ensure that recommendations are made and actions are taken only on reliable results.

Contact Kiran today about deploying a student satisfaction survey that will help your organization drive student satisfaction and increase retention.

Operational Assessment   |    Process Improvement    |   Student Satisfaction Survey    |  Predictive Modeling