Inver Consulting Group
Inver Consulting Group provides a holistic approach to the struggling OMNI experience in Financial Institutions. With over 40 years combined experience in financial services, Inver Consulting Group consultants specialize in strategy, revenue enhancement, cross channel sales, and productivity improvement and offer advice to help clients address their challenges with your Branch, ATM, Digital, or Call Center investment planning.
Bankmechanics is a firm dedicated to providing tools to engage, inform, and motivate bankers. As an expert on retail branch and in-store banking, Dave Martin, the President of Bankmechanics, has trained and consulted on-site with over 200 banks in 46 states and Canada over the past 20 years.
Dave Martin’s Advantage Letter is one of the longest running newsletters in the banking industry – inspiring thousands of bankers, retailers, and service industry professionals to help their teams succeed. Dave also writes the longest running monthly opinion column for the American Banker publication.
NEXA Group is a leading provider of technology solutions that drive superior customer experience and enhance key facets of workflow and operational efficiency. Their philosophy is to work closely with customers and ensure optimum benefits are realised from investment in their products and services. NEXA’s valued customers span a range of industries including financial services, healthcare, education, local and federal government, retail and telecommunications, in both Australia and New Zealand. In addition to being a proud partner of Kiran Analytics, NEXA are a leading supplier of customer management solutions, and recognised consulting services for workforce management and analytics.
Since 1990, KCG has helped leading companies improve their customer experience by analyzing and improving the flow of people and vehicles throughout the service points in their organizations. Key areas of expertise are people logistics, visitor flow, and operational excellence. KCG works with leading tourist destinations throughout the world and also serves both public and private universities.