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Forecaster Success Story

One of the largest US retail banks needed to optimize its platform staffing capacity. Watch the 90-second video and see how CloudCords Forecaster helped.

Key Challenges

  • Lack of platform transaction data and inappropriate granularity level of data
  • Seasonality and trending not being taken into account
  • Uncertainty of transaction volumes in the face of channel migration and new product introductions
  • Inaccurate approach to modeling highly variable platform transaction times and no model in place to generate resource forecasts
  • Changing workforce composition and branch network

Learn More about CloudCords Forecaster Success Story