Workforce Optimization Software Specifically Designed for Retail Banks

The quality of the customer interactions provided by front line staff and workforce productivity are the two most sustainable differentiators of retail banks.

Put the right bankers in front of your customers at the right time and place.

Delivering Measurable Results

annual incremental revenue increased per branch by

Annual Staffing Costs Reduced per branch by

Improved Employee Retention by


Put the right bankers in front of your customers at the right time and place.

Enables branch managers to optimize allocation of all branch staff according to the forecasted customer traffic pattern and work content. With Scheduler, branch managers can easily and quickly optimize schedules, visualize impacts, and play with what-ifs for shift plans.

Reduce operational expenses by avoiding overstaffed periods

Utilizes Kiran’s innovative predictive models for strategic workforce planning, transaction forecasting, and resource alignment to deliver workforce capacity plans and operational forecasts for each branch with up to half-hour granularity.

Software Implementation Services

Client Support
Change Management

What Customers Are Saying

We conducted a comprehensive review of workforce optimization solutions. With their advanced analytics capabilities, best­-in­-class software and services, and deep banking expertise, Kiran Analytics met our requirements better than the alternatives.”

Head of Retail Banking
Fifth Third Bank

What Customers Are Saying

“We performed an extensive review of workforce optimization solutions and found that our business and technical requirements were best addressed by Kiran’s CloudCords Suite.”

EVP, Consumer Banking
First Horizon Bank

What Customers Are Saying

“With Kiran’s advanced workforce analytics, we are able to understand the value of a team member in every service transaction. That’s critical to making sure we don’t have too much or too little resource capacity.”

EVP, ATM Banking & Store Strategy
Wells Fargo Bank

Learn More

Read First Horizon Success Story

9 Reasons to Deploy CloudCords

Selecting the Right Branch WFM Solution

Kiran Analytics