Webinar: Assessing New Normal Branch Activities using Digital Field Studies

Date: February 11, Thursday
Time: 12:00 pm ET

Do you have visibility into branch activities to identify process or staffing issues and opportunities?

  • Verint’s Digital Field Studies (DFS) provides an effective solution to assess branch activities and to improve workforce productivity. DFS enables banks to capture and analyze information about how employees are spending their time in sales and service activities.

    Register and learn how DFS can help answer key questions about branch operations and drive value. Webinar topics include:   

  • Field Studies Are Going Digital – A new way to assess and improve branch workforce engagement
  • Overview of a Digital Field Study
  • Data Collection Using Verint’s Desktop & Process Analytics (DPA)
  • How Digital Field Studies Answer Key Questions and Drive Value
  • Not Just a Snapshot – How Digital Field Studies Drive Continuous Improvement
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Presenters

Jackie Hudson

Jackie Hudson

SVP, Retail Banking Solutions

Kiran Analytics, A VERINT Company

Patrick Matthews

Patrick Matthews

Senior Manager, Analytics

Kiran Analytics, A VERINT Company

Webinar Highlights

  • Field Studies Are Going Digital – A new way to assess and improve branch workforce engagement
  • Overview of a Digital Field Study
  • Data Collection Using Verint’s Desktop & Process Analytics (DPA)
  • How Digital Field Studies Answer Key Questions and Drive Value
  • Not Just a Snapshot – How Digital Field Studies Drive Continuous Improvement

    Note that this webinar is by-invitation-only for Kiran Analytics clients.  


Kiran Analytics