On-demand Webinar: Re-aligning Your Branch Network to Meet Evolving Customer Needs.

The stakes are high. The costs are significant. You don’t have to choose between doing it fast and doing it right.

Kiran’s Rapid Realignment Modeling (RRM) serves as the solution to enable banks to evaluate the impact of large-scale, radical network transformations on customer traffic, sales performance, and overall resource requirements. With the use of advanced analytics, RRM enables banks to test various scenarios of network changes and right-size the network capacity to meet customer needs.

This webinar will describe the use of RRM to evaluate specific scenarios related to large-scale branch network changes. A market-level test case will be used to showcase the key insights gleaned from the analysis.

Moderator, Vice President of Business Development

Kiran Analytics, A VERINT Company

Presenter, Vice President of Analytics

Kiran Analytics, A VERINT Company

How to evaluate network changes quickly, with reliable outcomes.
How to evaluate the impact of branch consolidations on customer demand, sales performance, and resource requirements.
How to optimize branch operating hours using market-level decision-making, instead of individual branch-level analysis.
How to quantify impact of operational changes, such as appointment-based service, and use of drive-through as the primary channel for transactional work.
How to leverage branch resources, especially in minimum-staffing branches, to optimize market performance.

Limitations and pitfalls of traditional methods for network realignment.
Use of advanced analytics to evaluate network transformation initiatives.
Paradigm shift to resource planning and optimization at the market or branch group level, instead of individual branch-level.
Use of branch types, hours, queues, and resources in complementary manner to optimize the market performance as a whole.

This webinar is available for on-demand viewing. Please contact us for access to the recording.