On-demand Webinar: Re-aligning Your Branch Network to Meet Evolving Customer Needs.

The stakes are high. The costs are significant. You don’t have to choose between doing it fast and doing it right.

  • Kiran’s Rapid Realignment Modeling (RRM) serves as the solution to enable banks to evaluate the impact of large-scale, radical network transformations on customer traffic, sales performance, and overall resource requirements. With the use of advanced analytics, RRM enables banks to test various scenarios of network changes and right-size the network capacity to meet customer needs.

    This webinar will describe the use of RRM to evaluate specific scenarios related to large-scale branch network changes. A market-level test case will be used to showcase the key insights gleaned from the analysis.  

Presenters

John McKenna

John McKenna

Moderator, Vice President of Business Development

Kiran Analytics, A VERINT Company

Abhyuday Desai, Ph. D.

Abhyuday Desai, Ph. D.

Presenter, Vice President of Analytics

Kiran Analytics, A VERINT Company

This Webinar Will Cover

  • How to evaluate network changes quickly, with reliable outcomes.
  • How to evaluate the impact of branch consolidations on customer demand, sales performance, and resource requirements.
  • How to optimize branch operating hours using market-level decision-making, instead of individual branch-level analysis.
  • How to quantify impact of operational changes, such as appointment-based service, and use of drive-through as the primary channel for transactional work.
  • How to leverage branch resources, especially in minimum-staffing branches, to optimize market performance.

Key Takeaways

  • Limitations and pitfalls of traditional methods for network realignment.
  • Use of advanced analytics to evaluate network transformation initiatives.
  • Paradigm shift to resource planning and optimization at the market or branch group level, instead of individual branch-level.
  • Use of branch types, hours, queues, and resources in complementary manner to optimize the market performance as a whole.

This webinar is available for on-demand viewing. Please contact us for access to the recording.


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