On-demand Webinar: Re-aligning Your Branch Network to Meet Evolving Customer Needs.

The stakes are high. The costs are significant. You don’t have to choose between doing it fast and doing it right.
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Kiran’s Rapid Realignment Modeling (RRM) serves as the solution to enable banks to evaluate the impact of large-scale, radical network transformations on customer traffic, sales performance, and overall resource requirements. With the use of advanced analytics, RRM enables banks to test various scenarios of network changes and right-size the network capacity to meet customer needs.
This webinar will describe the use of RRM to evaluate specific scenarios related to large-scale branch network changes. A market-level test case will be used to showcase the key insights gleaned from the analysis.

Presenters

John McKenna
Moderator, Vice President of Business Development
Kiran Analytics, A VERINT Company

Abhyuday Desai, Ph. D.
Presenter, Vice President of Analytics
Kiran Analytics, A VERINT Company
This Webinar Will Cover
- How to evaluate network changes quickly, with reliable outcomes.
- How to evaluate the impact of branch consolidations on customer demand, sales performance, and resource requirements.
- How to optimize branch operating hours using market-level decision-making, instead of individual branch-level analysis.
- How to quantify impact of operational changes, such as appointment-based service, and use of drive-through as the primary channel for transactional work.
- How to leverage branch resources, especially in minimum-staffing branches, to optimize market performance.
Key Takeaways
- Limitations and pitfalls of traditional methods for network realignment.
- Use of advanced analytics to evaluate network transformation initiatives.
- Paradigm shift to resource planning and optimization at the market or branch group level, instead of individual branch-level.
- Use of branch types, hours, queues, and resources in complementary manner to optimize the market performance as a whole.
This webinar is available for on-demand viewing. Please contact us for access to the recording.