White Paper: Branch Transformation Rolls On

In 2019, Kiran Analytics in conjunction with BAI, conducted a survey of bankers from 125 banks about branch transformation. While their progress in their unique transformation journeys are different, bankers have a consensus on their top five or six priorities. The following are among the questions posed to banking executives for Kiran Analytics’ Fourth Annual Branch Survey.

Key questions covered:

  • What are your top branch transformation priorities?
  • What methods does your bank use to measure the customer experience and employee engagement?
  • What are your bank’s key workforce management challenges and how are you addressing them?
  • Where is your FI with its universal banker deployment?
  • How is your FI using analytics to improve workforce engagement and productivity?
  • What branch technologies do you expect to increase?
  • What are your top initiatives to optimize the branch network?
Please fill in the form to receive a copy of the white paper.
Untitled Document

Verint is committed to treat and protect your personal data in accordance with our Privacy Policy.


Do NOT follow this link or you will be banned from the site!